Conversaciones De CRM: BPOs, Nearshoring And CX In Latam

Conversaciones de CRM - Episodio 62: BPOs, Nearshoring and CX in Latam #cx2advisory​ #cx​ #nearshoring​ #bpo​ #convesacionesdecrm​ #podcasrdecrm Expanding the Customer Experience using BPOs and Nearshoring Services in Latin America Guests: Esteban Kolsky, SAP Chief Evangelist, CX Peter Ryan, Principal, Ryan Strategic Advisory Ryan is Seasoned BPO Advisor with specialty in Customer Experience Excellence, Work-at-Home Delivery, BCP and Offshoring

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