Conversaciones De CRM: BPOs, Nearshoring And CX In Latam
Conversaciones de CRM - Episodio 62: BPOs, Nearsh…
Conversaciones de CRM - Episodio 62: BPOs, Nearshoring and CX in Latam
#cx2advisory #cx #nearshoring #bpo #convesacionesdecrm #podcasrdecrm
Expanding the Customer Experience using BPOs and Nearshoring Services in Latin America
Guests:
Esteban Kolsky, SAP Chief Evangelist, CX
Peter Ryan, Principal, Ryan Strategic Advisory
Ryan is Seasoned BPO Advisor with specialty in Customer Experience Excellence, Work-at-Home Delivery, BCP and Offshoring
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